Introduction

Effective Date: 9 september 2024

Welcome to Prolife Ayurveda. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.prolifeayurveda.com] (the “Site”) and purchase our products.

1. Information We Collect

  • Personal Information: When you make a purchase or interact with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
  • Usage Data: We may collect information about how you use our Site, including your IP address, browser type, and the pages you visit.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our Site, analyze usage patterns, and provide personalized content.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: To process and fulfill your orders, including delivering products and managing payment transactions.
  • To Communicate with You: To send order confirmations, updates, and respond to your inquiries or customer service requests.
  • To Improve Our Site: To analyze usage data and improve the functionality and user experience of our Site.
  • To Send Promotional Materials: With your consent, we may send you promotional emails or updates about our products and services. You can opt-out of receiving such communications at any time.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products. These parties are obligated to protect your information and use it only for the purposes for which we have engaged them.
  • Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information. You can request to view or correct your information by contacting us using the details below.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails.
  • Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our Site.

6. Refund Policy

Please be aware that once a product has been opened, we do not offer refunds. If you encounter any issues with your purchase, please contact us at the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Phone: 8057555530, 911822225
  • Email: Care@prolifeayurveda.com
  • Address: 
    Sector 8A, BHEL Township, Haridwar, Uttarakhand 249403

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the effective date at the top of the policy.

By using our Site, you agree to the terms of this Privacy Policy.

Thank you for choosing Prolife Ayurveda. We are committed to providing you with the best quality Ayurvedic products and a secure online experience.

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